FAQ

Upgrades and renewals are not eligible for refunds.
Refunds will be issued for first purchases within the first 14 days.
By requesting a refund you are essentially cancelling your LandingDoc subscription, which may result in losing access to LandingDoc.
After canceling, some or all of your data may be unrecoverable.

Contact us to cancel. After cancellation your subscription will not renew after the end of the period.

Normally subscriptions will renew automatically. If your subscription was cancelled, your subscription will expire at the end of the year and you will need to purchase a new subscription. After purchasing a new subscription you will receive an email with access details.

The payment processor attempts to detect your region automatically. It is important to select your relevant region so that taxes will or will not apply. For example, in certain locations there are no added VAT and in others there is.

Counted resources such as views, notifications, submissions, new leads, etc... allowed per month are reset at the noted date every month which appears in your admin console. If you upgrade or downgrade or pause, cancel or resume your subscription within that month the counters are not reset following these events and only reset as said at the specified date in your admin console of every month. If you cancelled and then recreated your subscription the counters will reset and the date may change according to the new subscription. Pausing subscriptions does not change the said date.